Clinical Culture Shock: Low Health Literacy as a Barrier to Effective Communication
On a Saturday morning at one of our local safety net clinics, where third-year medical students see patients independently and then present to the supervising attending, a man in his 60s arrived to talk about some lab results he had received and what they meant. This man, Mr. S, had many medical problems, including hypertension, COPD, chronic kidney disease and newly diagnosed diabetes. He came to the office that day wanting to know why he had …